Privacy Policy

Last updated: November 09, 2025

1. Information We Collect

When you use Coreqm AI, we collect the following types of information:

  • Account Information: Email address, username, and password when you create an account
  • Payment Information: Payment details processed securely through our payment processor
  • Usage Data: Information about how you use our service, including videos generated and prompts used
  • Technical Information: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

  • Provide and maintain our AI video generation service
  • Process payments and manage your account
  • Improve our service and develop new features
  • Send you important updates and notifications
  • Provide customer support
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party services that help us operate our platform (payment processing, hosting, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with any merger, sale, or acquisition of our business
  • Safety: To protect the rights, property, or safety of our users or others

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generated videos are stored for 30 days and then automatically deleted unless you download them.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your data in a portable format
  • Object to processing of your personal information
  • Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@coreqm.com

Address: Kahramanmaras, Gedemen Mh. 90017. SK. NO:107/3, Turkey